FAQ

Q: I have a cargo for Erevan. How to proceed?

A: We will find for you the best itinerary. Your Cargo will be delivered to the nearest port – Poti Georgia, and the container will be transported further truck to your warehouse in Erevan.

Q: Is it possible delivery in Kazahstan, Belarus or other CIS countries?

A: Of course is possible.

Q:Is it necessary to insure the cargo?

A: According CIF insurance is mandatory, but can be useful and we highly recommend it. Astron cargo insurance cover any cargo damage in any instance. Cost of the insurance can very between 0.75%-1.5% from the declared cargo value.

Q: I heard that sea freight containers are reloaded in the transshipment ports on other ships. Why they do it? Can it be delivered straight to the final destination?

A: Ships which carry ocean containers are two different kind – ocean and feeders. Ocean container carriers are sailing intercontinental itineraries and the cargo volume is much bigger compared with the feeder service. Also the ocean carriers due to technical obstacles cannot dock in small ports, because of that many of the ocean freight lines have their own feeder service. Feeder service is mostly used for deliveries among ports not to far from each other. Feeder lines are used not only for sea transportation but to provide pre-carriage all over Europe.

Q: Can you guarantee exact delivery date?

A: We can give you the approximate delivery date. Sometimes customs inspections, weather conditions can cause delays. We cannot guarantee the exact delivery date.

Q: You purchase a dangerous cargo from US. How to proceed?

A: The cargo shipper has to issue IMO declaration. Which has to be approved from the shipping company. Once is approved the cargo is good to be shipped.